Comprehensive Customer Support - Solutions You Can Trust

Terms and Conditions

1. Product quality assurance: We promise that the vehicle accessories we sell meet national quality standards to ensure that customers receive high-quality products.

2. User privacy protection: We will strictly protect customer personal information and not disclose it at will to ensure user privacy security.

3. Returns and exchanges are normal: If there are quality problems with the product, customers can apply for returns and exchanges within 30 days after purchase, and the relevant process is simple.

4. After-sales service commitment: We provide professional after-sales service to answer customers' questions during use and ensure customer satisfaction.

5. Legal Compliance Statement: All business activities comply with relevant laws and regulations to ensure that the company's operations are legal and compliant.

6. Amendment and Update of Terms: This policy may be updated in accordance with laws, regulations and company operational needs, and customers will be notified in a timely manner.

7. Dispute Resolution: If a dispute arises, the parties may resolve it through negotiation. If no agreement is reached, the dispute may be submitted to a relevant arbitration institution for handling.

Technical Support

Technical Support
1. Provide detailed technical documents after product development is completed to ensure that customers fully understand the product functions and features.
2. In the pre-sales stage, provide professional technical consultation to help customers choose the most suitable vehicle accessories.
3. During the installation process, provide on-site or remote guidance to ensure that the product is installed correctly and meets safety standards.
4. Carry out system debugging to ensure the product’s performance reaches the best state in actual operation.
5. Provide professional training to ensure that customers can skillfully operate and maintain the purchased products.
6. The after-sales service team provides quick response maintenance services to ensure that the customer's experience is not affected.
7. Regularly provide product upgrades and improvement suggestions to help customers stay ahead of the technology.
8. Provide comprehensive technical consulting services to answer various questions that customers may have during use.

After-sales service

1. We provide a one-year quality guarantee from the date of purchase. If any accessories have problems due to manufacturing defects, we will replace or repair them free of charge.

2. Customers must contact after-sales service within 30 days of the problem occurring and provide relevant purchase receipts for quality inspection.

3. We promise quick response, and the after-sales service team will contact customers within 48 hours to arrange a solution.

4. Improper use, natural wear and tear, and damage caused by external forces are not covered by the warranty and will be charged separately.

5. After-sales service terms may be updated at any time. For specific information, please refer to the official website or consult customer service.

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Maintenance service

1. We provide professional vehicle parts repair services to ensure your vehicle runs efficiently.
2. We have an experienced technical team that can provide customized maintenance solutions for different models.
3. All repair services use original parts to ensure the safety and performance of your vehicle.
4. We combine advanced technology and equipment to provide fast and reliable repair services.
5. During the service process, we focus on transparent communication and provide you with timely feedback on vehicle status and repair progress.
6. We promise to strictly abide by industry standards and laws and regulations to safeguard your legitimate rights and interests.
7. Provide flexible pricing strategies to ensure that every customer can enjoy high-quality maintenance services.